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BRAND BAGS POLICIES

SHIPPING POLICY

Processing Time

The time Brand will need to prepare an order varies, and is based on product availability.

Estimated Shipping Times​

Brand will do its best to meet shipping estimates, but can't guarantee delivery. Actual delivery time will depend on the shipping method and services chosen.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. Brand is not responsible for delays that may occur due to customs.

RETURN POLICY

Brand Gladly Accept Returns

If you are not fully satisfied with your purchase Brand will issue you a full refund in the same form of payment within 30 days of receiving product. Please notify Brand within 7 days of delivery via phone or email and ship back to Brand within 30 days. Brand is not responsible for shipping costs on returns. Brand reserves the right to inspect and approve all returns. 

 
Brand will accept returns on merchandise:​
  • In its original condition

  • On craftsmanship

 

Excludes merchandise that has been used or damaged by everyday wear.

Brand Does Not Accept Cancellations

Please contact Brand if you have any problems with your order.

No refunds or cancellations will be issued or approved on custom orders.

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PRIVACY POLICY

Rest assured that your personal information will remain private. Brand will only use your shipping and billing address, and contact information as needed for the following purposes:

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (such as paying taxes)

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